{"templateName":"spa-b2c-page-template12","designPath":"/libs/settings/wcm/designs/default","cssClassNames":"page basicpage garuda-page","lastModifiedDate":1782975936567,"title":"About Air India Express – Our Story, Vision & Network","language":"en",":path":"/about-us",":hierarchyType":"page",":itemsOrder":["root"],":items":{"root":{"columnClassNames":{"footer":"aem-GridColumn aem-GridColumn--default--12","header":"aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0 aem-GridColumn--default--none","responsivegrid":"aem-GridColumn aem-GridColumn--default--12","nps_feedback":"aem-GridColumn aem-GridColumn--default--12"},"gridClassNames":"aem-Grid aem-Grid--12 aem-Grid--default--12","columnCount":12,":itemsOrder":["header","responsivegrid","footer","nps_feedback"],":items":{"header":{"logoImagePath":"/content/dam/express/header/AIE-logo-white.webp","logoLink":"/home","logoAltText":"AirAsia","profileLinkUrl":"/profile-management","loginIcon":"/content/dam/air-asia/home-page/user.png","iconPromptMessage":"\u003Cp\u003EUpgrade your experience with\u003C/p\u003E\r\n\u003Cp\u003Ethe \u003Cb\u003EAir India Express mobile app.\u003C/b\u003E\u003C/p\u003E\r\n","ctaLabel":"Install Now","closeIconImagePath":"/content/dam/air-asia/header/AA_Icon_close 1x.png","mobileIconImagePath":"/content/dam/air-asia/header/AA_Icon_app prompt 2x.png","enableAppBanner":true,"androidStoreUrl":"https://play.app.goo.gl/?link=https://play.google.com/store/apps/details?id=com.airindiaexpress.AIX","titleText":"Search your booking to check-in/reprint your boarding pass for free.","placeHolder1":"Name (First or Last) or Email or Mobile No.","placeHolder2":"PNR or Booking Reference No.","checkinLoginBanners":[{"bannerImageWeb":"/content/dam/airindiaexpress/header-footer/login-popup-banners/web-popup-banner6.jpg","bannerImageMobile":"/content/dam/airindiaexpress/header-footer/login-popup-banners/mob-popup-banner6.webp"},{"bannerImageWeb":"/content/dam/airindiaexpress/campaigns-offers/july-26/neu-creative/Pop-up_390x828.jpg","bannerImageMobile":"/content/dam/airindiaexpress/campaigns-offers/july-26/neu-creative/Pop-up_584x768.jpg"}],"getItineraryBtn":"Get Itinerary","infoIcon":"/content/dam/air-asia/Icons/AA_IC_Information message.png","clickHereCta":"\u003Cp\u003E\u003Cspan style=\"color: rgb(255,0,0);\"\u003EClick here\u003C/span\u003E to retrieve Itinerary without PNR\u003C/p\u003E\r\n","pnrRetrieveDesc":"Trying to check-in to a flight outside the AirAsia India network? Please visit","redirectionText":"www.airasia.com/check-in","popupRedirectionDesc":"You will be redirected to airasia.com, are you sure?","popupConfirmBtn":" Continue","popupCancelBtn":"Cancel","flightStatusPlaceHolder1":"Fly From","flightStatusPlaceHolder2":"Fly To","fsaLoginBanners":[{"bannerImageWeb":"/content/dam/airindiaexpress/header-footer/login-popup-banners/web-popup-banner6.jpg","bannerImageMobile":"/content/dam/airindiaexpress/header-footer/login-popup-banners/mob-popup-banner6.webp"},{"bannerImageWeb":"/content/dam/airindiaexpress/campaigns-offers/july-26/neu-creative/Pop-up_390x828.jpg","bannerImageMobile":"/content/dam/airindiaexpress/campaigns-offers/july-26/neu-creative/Pop-up_584x768.jpg"}],"homeLoginBanners":[{"bannerImageWeb":"/content/dam/airindiaexpress/header-footer/login-popup-banners/web-popup-banner6.jpg","bannerImageMobile":"/content/dam/airindiaexpress/header-footer/login-popup-banners/mob-popup-banner6.webp"},{"bannerImageWeb":"/content/dam/airindiaexpress/campaigns-offers/july-26/neu-creative/Pop-up_390x828.jpg","bannerImageMobile":"/content/dam/airindiaexpress/campaigns-offers/july-26/neu-creative/Pop-up_584x768.jpg"}],"orIcon":"/content/dam/air-asia/footer-assets/orIcon.png","headingFlightNumber":"I5 Flight Number","findFlightBtn":"Find Flight","flightStatusDesc":"Trying to check the status of a flight outside the AirAsia India network? Please visit","flightStatusRedirectionText":"www.airasia.com/flightstatus","titleTextManage":"Retrieve Itinerary using PNR","placeHolder1Manage":"Name (First or Last)/Email/Mobile No.","placeHolder2Manage":"PNR/Booking Reference No.","manageLoginBanners":[{"bannerImageWeb":"/content/dam/airindiaexpress/branding/my-account/Login_Desktop.png","bannerImageMobile":"/content/dam/airindiaexpress/branding/my-account/Login-Mobile.png"}],"getItineraryBtnManage":"Get Itinerary","retrievalWithPnr":"Please visit the partners tab to retrieve this info.","retrievalWithoutPnr":"Please visit the partners tab to retrieve this info.","pnrRetrieveDescManage":"Trying to manage a booking outside the AirAsia India network? Please visit","manageRedirectionText":"www.airasia.com/member/search","loginHeader":"AirAsia India/Air India Express Partner Log in","usernameImg":"/content/dam/air-asia/home-page/AirAsia_PTC_CHANGEFEE_RD_27_DEC.jpg","passwordImg":"/content/dam/air-asia/icons/Image 27.svg","passwordIcon":"/content/dam/air-asia/Icons/view.png","loginBtnTxt":"Log in","loginLinkUrl":"partner-home","forgetPassTxt":"Forgot your password?","forgetPassLinkUrl":"partner-home","registerHereMsg":"New user?","registerHereLinkUrl":"partner-registration","registerBtnText":"Register as an AirAsia India partner","backgroundImg":"/content/dam/air-asia/home-page/large screen banner image for 1 card.png","continueButton":"Continue","retryButton":"Retry","otpScreenTitle":"Please enter the OTP sent to","otpScreenMsg":"Still no sign of your OTP?","forgetTitle":"AirAsia India/Air India Express   Partner Password Reset","keyMessage":"test","loginIDImg":"/content/dam/air-asia/Icons/guide.svg","forgetBtnTxt":"Submit","responseMsg":"Temporary password sent to xyz****@airasia.co.in. Change your password after logging in.”","supportMenu":[{"supportMenuHeading":"FAQs","supportMenuIcon":"/content/dam/air-asia/footer-assets/Ic_FAQs.png","supportMenuLink":null,"supportSubMenu":[{"supportSubMenuName":"Baggage","supportSubMenuIcon":null,"supportRedirectionLink":"/content/airindiaexpress/en/faq#baggage","isCustomJsEnabled":null},{"supportSubMenuName":"In-flight","supportSubMenuIcon":null,"supportRedirectionLink":"/content/airindiaexpress/en/faq#inflight","isCustomJsEnabled":null},{"supportSubMenuName":"Payment & Fees","supportSubMenuIcon":null,"supportRedirectionLink":"/content/airindiaexpress/en/faq#payments","isCustomJsEnabled":null},{"supportSubMenuName":"Special Guests","supportSubMenuIcon":null,"supportRedirectionLink":"/content/airindiaexpress/en/faq#special_guests","isCustomJsEnabled":null},{"supportSubMenuName":"Covid Guidelines","supportSubMenuIcon":null,"supportRedirectionLink":"/content/airindiaexpress/en/faq#covid","isCustomJsEnabled":null},{"supportSubMenuName":"Check-in","supportSubMenuIcon":null,"supportRedirectionLink":"/content/airindiaexpress/en/faq#checkin","isCustomJsEnabled":null},{"supportSubMenuName":"Product & Services","supportSubMenuIcon":null,"supportRedirectionLink":"/content/airindiaexpress/en/faq#products","isCustomJsEnabled":null},{"supportSubMenuName":"Booking","supportSubMenuIcon":null,"supportRedirectionLink":"/content/airindiaexpress/en/faq#booking","isCustomJsEnabled":null},{"supportSubMenuName":"Refund","supportSubMenuIcon":null,"supportRedirectionLink":"/content/airindiaexpress/en/faq#refund","isCustomJsEnabled":null},{"supportSubMenuName":"NeuPass Loyalty Program","supportSubMenuIcon":null,"supportRedirectionLink":"h/content/airindiaexpress/en/faq#loyalty","isCustomJsEnabled":null}]},{"supportMenuHeading":"Contact us","supportMenuIcon":"/content/dam/air-asia/footer-assets/Ic_Contact Us.png","supportMenuLink":null,"supportSubMenu":[{"supportSubMenuName":"@AirIndiaX","supportSubMenuIcon":"/content/dam/air-asia/footer-assets/messenger_icon_2x.png","supportRedirectionLink":"https://www.facebook.com/AirIndiaExpressOfficial","isCustomJsEnabled":null},{"supportSubMenuName":"Chat on WhatsApp","supportSubMenuIcon":"/content/dam/air-asia/footer-assets/whatsapp_2x.png","supportRedirectionLink":"http://wa.me/916360012345/?text=Hi","isCustomJsEnabled":null},{"supportSubMenuName":"080-46662222, 080-67662222","supportSubMenuIcon":"/content/dam/air-asia/footer-assets/phone_2x.png","supportRedirectionLink":null,"isCustomJsEnabled":null}]},{"supportMenuHeading":"Retro Claim","supportMenuIcon":"/content/dam/air-asia/footer-assets/Ic_Retro Claim.png","supportMenuLink":"/content/airindiaexpress/en/retro-claim","supportSubMenu":[]}],"paxAgeLimit":[],"menuItems":[{"menuText":"Check-in","menuItemLink":"/checkin-home","menuLinkOpenNewTab":null,"isPopUp":null,"disableMenu":null,"enableLoyaltyMenu":null,"submenuItems":[]},{"menuText":"Flight Status ","menuItemLink":"/flight-status","menuLinkOpenNewTab":null,"isPopUp":null,"disableMenu":null,"enableLoyaltyMenu":null,"submenuItems":[]},{"menuText":"Manage","menuItemLink":"/manage-booking","menuLinkOpenNewTab":null,"isPopUp":null,"disableMenu":null,"enableLoyaltyMenu":null,"submenuItems":[]},{"menuText":"Support","menuItemLink":"/faq","menuLinkOpenNewTab":null,"isPopUp":null,"disableMenu":null,"enableLoyaltyMenu":null,"submenuItems":[]},{"menuText":"NeuPass","menuItemLink":"https://airasiaindia-dev2.adobecqms.net/loyalty","menuLinkOpenNewTab":null,"isPopUp":null,"disableMenu":null,"enableLoyaltyMenu":null,"submenuItems":[]},{"menuText":"Partners","menuItemLink":"/partner-login","menuLinkOpenNewTab":null,"isPopUp":null,"disableMenu":true,"enableLoyaltyMenu":null,"submenuItems":[]}],"supportMenuItems":[{"supportMenuText":"Support","supportMenuImage":null,"supportMenuLink":"/faq","disableSupportMenu":null,"enableLoyaltySupportMenu":null,"subMenu":[]},{"supportMenuText":"NeuPass","supportMenuImage":null,"supportMenuLink":"/loyalty","disableSupportMenu":null,"enableLoyaltySupportMenu":null,"subMenu":[]},{"supportMenuText":"Partners","supportMenuImage":null,"supportMenuLink":"/partner-login","disableSupportMenu":true,"enableLoyaltySupportMenu":null,"subMenu":[]}],"loginModel":{"disableLogin":null,"enableSkyScanner":null,"mandatoryLoginPush":null,"neuPlanId":"NP01","loginRestrictedDomains":null,"welcomeMsg":"Welcome!","welcomeImageMobileApp":null,"mobileLogin":"Mobile Number","emailLogin":"Enter Email","invalidEmailMsg":"Something seems wrong. Check your email address.","loginButtonLabel":"Continue","chooseAccountTitle":"Choose an Account","chooseAccountSubtitle":"To continue to airasia.com","chooseAccountMsg":"To continue, Google will share your name, email address, Language preference, and profile picture with akrasia.com","helloMsg":"Hello!","neuPassBannerLogin":"/content/dam/air-asia/myaccount/Desktop_Signup-Login_NP benefits banner-1.png","tnc":"\u003Cp\u003EBy clicking Activate now, I agree to the \u003Ca style=\"color: rgb(255,100,35);\" href=\"/content/airindiaexpress/en/loyalty\" target=\"_blank\"\u003ETerms &amp; Conditions.\u003C/a\u003E\u003Cspan\u003E\u003C/span\u003E\u003C/p\u003E\r\n","ctaActivateNow":"Activate Now","cta":"Continue without activation","neuPassPopupBanner":"/content/dam/air-asia/myaccount/Desktop_Congrats pop-up_image.png","popupBannerLwoNP":"/content/dam/air-asia/myaccount/Desktop_Signup-Login_NP benefits banner-2.png","popupBannerLwoNPMobile":"/content/dam/air-asia/myaccount/Mobile_login_carousal-with-redCarpet.png","popupTitle1":"Congratulations!","popupTitle2":"You have activated your NeuPass.","popupDesc":null,"popupButton":"Great!","neuPassBenefits":[{"benefitIcon":"/content/dam/air-asia/myaccount/Ic_Earn-NeuCoins.png","benefitIconMobileApp":null,"benefitLabel":"Earn up to 8 NeuCoins for every ₹100 spent"},{"benefitIcon":"/content/dam/air-asia/myaccount/Ic_FlatDiscount.png","benefitIconMobileApp":null,"benefitLabel":"Flat discount up to ₹250 on every flight"},{"benefitIcon":"/content/dam/air-asia/myaccount/Ic_NoRestrictions.png","benefitIconMobileApp":null,"benefitLabel":"No restrictions when redeeming NeuCoins"},{"benefitIcon":"/content/dam/air-asia/myaccount/Ic_RedCarpet.png","benefitIconMobileApp":null,"benefitLabel":"Free Red Carpet Priority Services"}],"socialButtonList":[{"buttonLabel":"Facebook","icon":"/content/dam/air-asia/login/f_logo_RGB-Blue_100.png","buttonLink":"#"},{"buttonLabel":"Gmail","icon":"/content/dam/air-asia/login/Group 9559.png","buttonLink":"#"},{"buttonLabel":"Google","icon":"/content/dam/air-asia/login/Group 9519.png","buttonLink":"#"},{"buttonLabel":"Phone","icon":"/content/dam/air-asia/login/Group 9562.png","buttonLink":"#"}],"benefitsTitle":"TCP Great Benefits","benefitEnrollButton":"Enroll me for Loyalty Programm.","benefitContinueButton":"Continue without enrolment.","benefitList":[{"benefitText":"Guaranteed ₹100 - ₹250 off every booking","benefitIcon":"/content/dam/air-asia/login/Group 9623.png","benefitIconMobileApp":null},{"benefitText":"Earn up to 8% as Tata Loyalty Points","benefitIcon":"/content/dam/air-asia/login/Group 9622.png","benefitIconMobileApp":null},{"benefitText":"Special Offers & Member only flight deals","benefitIcon":"/content/dam/air-asia/login/Group 9621.png","benefitIconMobileApp":null},{"benefitText":"No blackout /embargo dates","benefitIcon":"/content/dam/air-asia/login/Group 9620.png","benefitIconMobileApp":null},{"benefitText":"Upgrade on your 5th flight","benefitIcon":"/content/dam/air-asia/login/Group 9619.png","benefitIconMobileApp":null},{"benefitText":"Free seats, meals & priority Red Carpet services for top tiers","benefitIcon":"/content/dam/air-asia/login/Group 9618.png","benefitIconMobileApp":null}],"confirmOtpMsg":"Please enter the confirmation code sent to you on","confirmPwdMsg":"Please enter password for","changeLabel":"change","passwordLoginMsg":"Login With Password","otpLoginMsg":"Login With OTP","otpNotRecievedMsg":"Not received your code?","resendOtpMsg":" Resend code","enterOtpMsg":"Enter code sent via SMS.","invalidOtpMsg":"Invalid Entry.","forgotPwdLabel":"Forgot Password","userTermsMsg":"By clicking on Continue, I agree to the \u003Ca style=\"color: rgb(255,100,35);cursor: pointer;\" href=\"/privacy-policy\" target=\"_blank\"\u003EPrivacy Policy\u003C/a\u003E and \u003Ca style=\"color: rgb(255,100,35);cursor: pointer;\" href=\"/tnc\" target=\"_blank\"\u003ETerms of Service.\u003C/a\u003E","confirmContinueButton":"Continue","registerScreenMsg":"Almost there!","registerTitle":"Title","firstName":"First Name","lastName":"Last Name","dob":"Date of Birth","email":"Email ID","mobile":"Mobile Number","sendCodeMsg":"Send code","registerContinueButton":"Continue","duplicateEmailMessage":"The email ID you entered already exists. Please try again.","duplicateMobileMessage":null,"createPwdMsg":"Create Password.","resetPwdMsg":"Reset Password.","newPwd":"New Password","confirmPwd":"Confirm New Password","maximalDate":"You must be 18 years or above to sign up","pwdContinueButton":"Continue","loyaltyCoins":"NeuCoins","neuPassTitle":"Not a NeuPass member yet?","tncMiniProfile":"\u003Cp\u003EBy clicking Activate now, I agree to the \u003Ca style=\"color: rgb(255,100,35);\" href=\"loyalty/terms-and-condition\"\u003ETerms &amp; Conditions.\u003C/a\u003E\u003C/p\u003E\r\n","dobRestrictionMsg":"\u003Cp\u003EOops! NuePass is currently reserved for guests above 18 years. Read our \u003Ca style=\"color: rgb(255,100,35);\" href=\"loyalty/terms-and-condition\"\u003ETerms &amp; Conditions.\u003C/a\u003E for more information.\u003C/p\u003E\r\n","neuPassBenefit":"\u003Cp\u003E\u003Ca style=\"color: rgb(255,100,35);font-weight: bold;\" href=\"/content/airindiaexpress/en/loyalty\" target=\"_blank\"\u003Eknow more \u003C/a\u003E\u003C/p\u003E\r\n","loginHeaderTextNew":"Login/Sign-up","loginAsTextNew":"Login as:","passwordTextNew":"Password","otpButtonTextNew":"Get OTP","emailAddressTextNew":"Email Address","loginButtonTextNew":"Login","skipLoginButton":null,"isPartnerLoginBtnEnabled":null,"createPartnerAccountTextNew":"Create a new partner account","pwdFormatList":[{"formatCriteria":"Minimum 8 characters"},{"formatCriteria":" No space"},{"formatCriteria":" One Special character"},{"formatCriteria":" Numeric"},{"formatCriteria":" One Upper case alphabet"},{"formatCriteria":"One Lower case alphabet"},{"formatCriteria":"Shouldn’t be same as last one"}],"otpExpiryMsg":"Confirmation code expired!","activateNowBtn":"Activate Now"},"walletBalanceModel":{"walletIcon":null,"pointsSummaryText":null,"pointsSummaryDesc":null,"walletTypeList":[]},"shoppingCartModel":{"cartIcon":"/content/dam/air-asia/shopping-cart/AA_Ic_Shopping cart 22x22px.png","cartTitle":"Shopping Cart","updateFareNote":"Note : Flight fares for your selected journey are now updated.","addonNote":"Note: Click on Add below, to continue selecting your Add-ons","editIcon":"/content/dam/air-asia/shopping-cart/Edit.png","editText":"Edit Guest Details","closeIcon":"/content/dam/air-asia/shopping-cart/Close Icon.png","openIcon":"/content/dam/air-asia/shopping-cart/Open Icon.png","planeIcon":"/content/dam/air-asia/shopping-cart/Plane Icon.png","payButtonText":"Pay Now","payButtonLink":"/guest-information","primaryContact":null,"contactName":null,"contactEmail":null,"contactMobile":null,"onwardJourney":null,"returnJourney":null,"cartAddons":null,"passengerIcons":[],"cartAddonDetails":[],"baggageCards":[],"bannerCards":[],"extraBaggageCards":[],"mealsCards":[],"packsCards":[],"wheelChairTypes":[],"convenienceFee":"350","convenienceNote":"Convenience fee may vary based on the mode of payment.","convenienceFeeRoundTrip":null,"convenienceFeeIX":"500"},"journeyCartModel":{"journeyStartText":"Chennai is just a step away!","continueJourneyText":"Continue where you left off","journeyImage":"/content/dam/air-asia/shopping-cart/Continue Booking .png","continueButtonText":"Let’s Do It","continueButtonLink":"/guest-information"},"emptyCartModel":{"emptyCartImage":"/content/dam/air-asia/shopping-cart/Empty cart.png","headingText":"Your ongoing booking is not available now","description":"Please initiate a fresh booking.","searchButtonText":"Search Flights","searchButtonLink":"/flight-availability"},"loyaltyDetails":{"enableLoyaltyFlag":null,"enableLoyaltyInternationalFlights":null,"nlRedirectionPageLink":null},"currencyModel":{"enableCurrencyConverter":"true","currencyInfoMsg":"Selected currency will be reset after login. You'll be redirected to the home page.","currencyTitle":"Currency","currencyDesc":"Currency can only be changed while selecting your preferred flight in the flight selection page.","invalidCurrencyMsg":null,"currencyDetails":[{"flagIcon":"/content/dam/air-asia/flag/India3x.png","currencyCode":"INR","currencySymbol":"₹","currencyName":"Indian Rupee","isPaymentDisable":null,"currencyConvFee":"350","currencyConvFeeNL":null,"currencyConvFeeIX":"500","currencyConvFeeIXNL":null,"fareLockFeeI5":null,"fareLockFeeIX":null,"currencyDecimalPrecision":null},{"flagIcon":"/content/dam/air-asia/flag/USA3x.png","currencyCode":"USD","currencySymbol":"$","currencyName":"US Dollar","isPaymentDisable":null,"currencyConvFee":"5","currencyConvFeeNL":null,"currencyConvFeeIX":"5","currencyConvFeeIXNL":null,"fareLockFeeI5":null,"fareLockFeeIX":null,"currencyDecimalPrecision":null},{"flagIcon":"/content/dam/air-asia/flag/UAE3x.png","currencyCode":"AED","currencySymbol":"AED","currencyName":"UAE Dirham","isPaymentDisable":null,"currencyConvFee":"20","currencyConvFeeNL":null,"currencyConvFeeIX":"30","currencyConvFeeIXNL":null,"fareLockFeeI5":null,"fareLockFeeIX":null,"currencyDecimalPrecision":null},{"flagIcon":"/content/dam/air-asia/flag/Bahrain bhd.png","currencyCode":"BHD","currencySymbol":"BHD","currencyName":"Bahrani Dinar","isPaymentDisable":null,"currencyConvFee":"2","currencyConvFeeNL":null,"currencyConvFeeIX":"3","currencyConvFeeIXNL":null,"fareLockFeeI5":null,"fareLockFeeIX":null,"currencyDecimalPrecision":null},{"flagIcon":"/content/dam/air-asia/flag/Kuwait kwd.png","currencyCode":"KWD","currencySymbol":"KWD","currencyName":"Kuwait Dinar","isPaymentDisable":null,"currencyConvFee":"2","currencyConvFeeNL":null,"currencyConvFeeIX":"2","currencyConvFeeIXNL":null,"fareLockFeeI5":null,"fareLockFeeIX":null,"currencyDecimalPrecision":null},{"flagIcon":"/content/dam/air-asia/flag/Flag_Malaysian%20Ringgit.png","currencyCode":"MYR","currencySymbol":"MYR","currencyName":"Malaysian Ringgit","isPaymentDisable":null,"currencyConvFee":"20","currencyConvFeeNL":null,"currencyConvFeeIX":"30","currencyConvFeeIXNL":null,"fareLockFeeI5":null,"fareLockFeeIX":null,"currencyDecimalPrecision":null},{"flagIcon":"/content/dam/air-asia/flag/Flag_Omani%20Riyal.png","currencyCode":"OMR","currencySymbol":"OMR","currencyName":"Omani Riyal","isPaymentDisable":null,"currencyConvFee":"2","currencyConvFeeNL":null,"currencyConvFeeIX":"3","currencyConvFeeIXNL":null,"fareLockFeeI5":null,"fareLockFeeIX":null,"currencyDecimalPrecision":null},{"flagIcon":"/content/dam/air-asia/flag/Group 264113x.png","currencyCode":"QAR","currencySymbol":"QAR","currencyName":"Qatari Riyal","isPaymentDisable":null,"currencyConvFee":"20","currencyConvFeeNL":null,"currencyConvFeeIX":"30","currencyConvFeeIXNL":null,"fareLockFeeI5":null,"fareLockFeeIX":null,"currencyDecimalPrecision":null},{"flagIcon":"/content/dam/air-asia/flag/Flag_Saudi%20Riyal.png","currencyCode":"SAR","currencySymbol":"SAR","currencyName":"Saudi Riyal","isPaymentDisable":null,"currencyConvFee":"20","currencyConvFeeNL":null,"currencyConvFeeIX":"30","currencyConvFeeIXNL":null,"fareLockFeeI5":null,"fareLockFeeIX":null,"currencyDecimalPrecision":null},{"flagIcon":"/content/dam/air-asia/flag/Singapore3x.png","currencyCode":"SGD","currencySymbol":"SGD","currencyName":"Singapore Dollar","isPaymentDisable":null,"currencyConvFee":"6","currencyConvFeeNL":null,"currencyConvFeeIX":"11","currencyConvFeeIXNL":null,"fareLockFeeI5":null,"fareLockFeeIX":null,"currencyDecimalPrecision":null}]},"appProfileMenuCategory":[],"capturingLoyaltyBenefits":{"showProfileAnimation":null,"showLoyaltyBenefits":null,"eligiblePaxforLoyalty":null,"tataNeuPassProfileImg":null,"tataNeuPassProfileText":null,"neuPassActivateIcon":null,"neuPassActivateTitle":null,"neuPassActivateDesc":null,"neuPassActivateBtn":null,"neuPassLoginIcon":null,"neuPassLoginTitle":null,"neuPassLoginDesc":null,"neuPassLoginBtn":null,"flightNeuTextNL":null,"fareNeuTextNL":null,"loginTextFlight":null,"loginTextFare":null,"flightNeuTextLNL":null,"fareNeuTextLNL":null,"activateTextFlight":null,"activateTextFare":null,"flightNeuTextL":null,"fareNeuTextL":null,"successIcon":null,"successInfoText":null,"successInfoTextGuestInfo":null,"errorInfoIcon":null,"errorInfoText":null,"neuPassIcon":null,"activateNeuPassDesc":null,"activateNPIcon":null,"cautionIcon":null,"cautionTextMb":null,"cautionTextMail":null,"cautionTextEmpty":null,"addOnsDiscountTextNL":null,"addOnsDiscountIcon":null,"activateNeuPassBtn":null,"loyaltyTierList":[],"seatMapTextNL":null,"savedOnPaymentLIcon":null,"savedOnPaymentL":null,"youSavedTextL":null,"activateNpPopupTitle":null,"activateNpPopupDesc":null,"activateNpPopupTnc":null,"activateNpPopupConfirmCta":null,"activateNpPopupResendCta1":null,"activateNpPopupResendCta2":null,"seatMapActivateIcon":null},"headerNewModel":[{"firstlabel":"Book & Manage","firstlabellink":"book-and-manage","loginAccess":null,"showExpressPopup":null,"headerNewModelImageMenu":[{"imagemenuweb":"/content/dam/airindiaexpress/header-footer/jan-25/FlyTo50_Tile.webp","imagemenuMobile":"/content/dam/airindiaexpress/header-footer/jan-25/FlyTo50_Tile.webp","imagemenulink":"/where-we-fly/airports","imagemenuAlttext":"Know more","imagemenutext":"Know more"},{"imagemenuweb":"/content/dam/express/header-final/AIX_Header_Card_Brand_Music.webp","imagemenuMobile":"/content/dam/express/header-final/AIX_Header_Card_Brand_Music.webp","imagemenulink":"/Xpress-vibes","imagemenuAlttext":"Know more","imagemenutext":"Know more"}],"headerNewModelTextMenu":[{"secondlabelmenu":"Book and Manage","secondlabelmenuLink":"/book-and-manage","viewAllButtonText":null,"viewAllButtonLink":null,"headerNewModelTextSubMenu":[{"thirdlabelMenu":"Book Flight","thirdlabelMenuLink":"/book-and-manage/book"},{"thirdlabelMenu":"Group Booking","thirdlabelMenuLink":"https://groupbooking.airindiaexpress.com"},{"thirdlabelMenu":"SME Booking","thirdlabelMenuLink":"/book-and-manage/sme-booking"},{"thirdlabelMenu":"Charter Service","thirdlabelMenuLink":"/book-and-manage/charter-services"},{"thirdlabelMenu":"Flight Schedule","thirdlabelMenuLink":"/book-and-manage/flight-schedule"}]},{"secondlabelmenu":null,"secondlabelmenuLink":null,"viewAllButtonText":null,"viewAllButtonLink":null,"headerNewModelTextSubMenu":[{"thirdlabelMenu":"Manage Booking","thirdlabelMenuLink":"/manage-booking"},{"thirdlabelMenu":"Flight Status","thirdlabelMenuLink":"/flight-status"},{"thirdlabelMenu":"Check-in Online","thirdlabelMenuLink":"/checkin-home"},{"thirdlabelMenu":"Travel Certificate","thirdlabelMenuLink":"/travel-certificate"}]}]},{"firstlabel":"Products & Services","firstlabellink":"products-and-services","loginAccess":null,"showExpressPopup":null,"headerNewModelImageMenu":[{"imagemenuweb":"/content/dam/express/header-final/Cards_header_v%20copy%203.webp","imagemenuMobile":"/content/dam/express/header-final/Cards_header_v%20copy%203.webp","imagemenulink":"/products-and-services/hotmeals","imagemenuAlttext":"meals","imagemenutext":"Know more"}],"headerNewModelTextMenu":[{"secondlabelmenu":"Products & Services","secondlabelmenuLink":"/products-and-services","viewAllButtonText":null,"viewAllButtonLink":null,"headerNewModelTextSubMenu":[{"thirdlabelMenu":"Add-on Packs","thirdlabelMenuLink":"/products-and-services?selectedtab=add-on-packs"},{"thirdlabelMenu":"Baggage","thirdlabelMenuLink":"/products-and-services?selectedtab=baggage"},{"thirdlabelMenu":"Inflight Services","thirdlabelMenuLink":"/products-and-services?selectedtab=inflight-services"},{"thirdlabelMenu":"Xpress Journey","thirdlabelMenuLink":"/products-and-services?selectedtab=xpress-journey"},{"thirdlabelMenu":"Advertise With Us","thirdlabelMenuLink":"https://www.airindiaexpress.com/advertise-with-us"}]},{"secondlabelmenu":null,"secondlabelmenuLink":null,"viewAllButtonText":null,"viewAllButtonLink":null,"headerNewModelTextSubMenu":[{"thirdlabelMenu":"Travel Essentials","thirdlabelMenuLink":"/products-and-services?selectedtab=travel-essentials"},{"thirdlabelMenu":"Inglish Dictionary","thirdlabelMenuLink":"https://www.airindiaexpress.com/inglish-dictionary"}]}]},{"firstlabel":"Deals","firstlabellink":"deals","loginAccess":null,"showExpressPopup":null,"headerNewModelImageMenu":[{"imagemenuweb":"/content/dam/express/header-final/Cards_Header_Family_Fare.webp","imagemenuMobile":"/content/dam/express/header-final/Cards_Header_Family_Fare.webp","imagemenulink":"/deals/family-fare","imagemenuAlttext":"Family","imagemenutext":"Know more"},{"imagemenuweb":"/content/dam/express/header-final/AIX_Header_Card_Deal_Defence.webp","imagemenuMobile":"/content/dam/express/header-final/AIX_Header_Card_Deal_Defence.webp","imagemenulink":"/deals/defence","imagemenuAlttext":"Defence","imagemenutext":"Know more"},{"imagemenuweb":"/content/dam/express/header-final/Cards_Header_Student.webp","imagemenuMobile":"/content/dam/express/header-final/Cards_Header_Student.webp","imagemenulink":"/deals/student","imagemenuAlttext":"Students","imagemenutext":"Know more"}],"headerNewModelTextMenu":[{"secondlabelmenu":"Deals","secondlabelmenuLink":"deals","viewAllButtonText":null,"viewAllButtonLink":null,"headerNewModelTextSubMenu":[{"thirdlabelMenu":"Limited-Time Offers","thirdlabelMenuLink":"/deals?tab=limitedOffers"},{"thirdlabelMenu":"Special Fares","thirdlabelMenuLink":"/deals?tab=specialOffers"}]}]},{"firstlabel":"Where We Fly","firstlabellink":"where-we-fly","loginAccess":null,"showExpressPopup":null,"headerNewModelImageMenu":[{"imagemenuweb":"/content/dam/airindiaexpress/header-footer/jan-25/FlyTo50_Tile.webp","imagemenuMobile":"/content/dam/airindiaexpress/header-footer/jan-25/FlyTo50_Tile.webp","imagemenulink":"/where-we-fly/airports","imagemenuAlttext":"Airports","imagemenutext":"Know more"}],"headerNewModelTextMenu":[{"secondlabelmenu":"Where We Fly","secondlabelmenuLink":"/where-we-fly","viewAllButtonText":null,"viewAllButtonLink":null,"headerNewModelTextSubMenu":[{"thirdlabelMenu":"Airports","thirdlabelMenuLink":"where-we-fly/airports"}]},{"secondlabelmenu":"Domestic Flights","secondlabelmenuLink":"https://flights.airindiaexpress.com/en-in/","viewAllButtonText":"View All","viewAllButtonLink":"https://flights.airindiaexpress.com/en-in/","headerNewModelTextSubMenu":[{"thirdlabelMenu":"Hyderabad - Bengaluru","thirdlabelMenuLink":"https://flights.airindiaexpress.com/en-in/hyderabad-to-bengaluru-flights"},{"thirdlabelMenu":"Bengaluru - Pune","thirdlabelMenuLink":"https://flights.airindiaexpress.com/en-in/bengaluru-to-pune-flights"},{"thirdlabelMenu":"Ranchi - Bengaluru","thirdlabelMenuLink":"https://flights.airindiaexpress.com/en-in/ranchi-to-bengaluru-flights"},{"thirdlabelMenu":"Bengaluru - Chennai","thirdlabelMenuLink":"https://flights.airindiaexpress.com/en-in/bengaluru-to-chennai-flights"}]},{"secondlabelmenu":"International Flights","secondlabelmenuLink":"https://flights.airindiaexpress.com/en-qa/","viewAllButtonText":"View All","viewAllButtonLink":"https://flights.airindiaexpress.com/en-qa/","headerNewModelTextSubMenu":[{"thirdlabelMenu":"Dubai - Mangaluru","thirdlabelMenuLink":"https://flights.airindiaexpress.com/en-ae/dubai-to-mangaluru-flights"},{"thirdlabelMenu":" Dubai - Tiruchirappalli","thirdlabelMenuLink":"https://flights.airindiaexpress.com/en-ae/dubai-to-tiruchirappalli-flights"},{"thirdlabelMenu":" Mangaluru - Dubai","thirdlabelMenuLink":"https://flights.airindiaexpress.com/en/Mangaluru-to-Dubai-flights"},{"thirdlabelMenu":"Kozhikode - Dubai","thirdlabelMenuLink":"https://flights.airindiaexpress.com/en-in/kozhikode-to-dubai-flights"}]}]},{"firstlabel":"Loyalty","firstlabellink":"loyalty","loginAccess":null,"showExpressPopup":null,"headerNewModelImageMenu":[{"imagemenuweb":"/content/dam/airindiaexpress/header-footer/loyalty-images/tile1-loyalty-offer.webp","imagemenuMobile":"/content/dam/airindiaexpress/header-footer/loyalty-images/tile1-loyalty-offer.webp","imagemenulink":"https://www.airindiaexpress.com/loyalty","imagemenuAlttext":"Tile 1","imagemenutext":"Know more   "},{"imagemenuweb":"/content/dam/airindiaexpress/header-footer/loyalty-images/tile2-loyalty-offer.webp","imagemenuMobile":"/content/dam/airindiaexpress/header-footer/loyalty-images/tile2-loyalty-offer.webp","imagemenulink":"https://www.airindiaexpress.com/loyalty","imagemenuAlttext":"Tile 2","imagemenutext":"Know more   "},{"imagemenuweb":"/content/dam/airindiaexpress/header-footer/loyalty-images/tile3-loyalty_offer.webp","imagemenuMobile":"/content/dam/airindiaexpress/header-footer/loyalty-images/tile3-loyalty_offer.webp","imagemenulink":"https://www.airindiaexpress.com/loyalty","imagemenuAlttext":"Tile 3","imagemenutext":"Know more   "}],"headerNewModelTextMenu":[{"secondlabelmenu":"Loyalty","secondlabelmenuLink":"/loyalty","viewAllButtonText":null,"viewAllButtonLink":null,"headerNewModelTextSubMenu":[{"thirdlabelMenu":"Tata NeuPass","thirdlabelMenuLink":"loyalty"},{"thirdlabelMenu":"Maharaja Club","thirdlabelMenuLink":"/support/faqs/maharaja-club#Dom"},{"thirdlabelMenu":"Retro Claim","thirdlabelMenuLink":"/loyalty/retro-claim"}]}]},{"firstlabel":"Support","firstlabellink":"support","loginAccess":null,"showExpressPopup":null,"headerNewModelImageMenu":[{"imagemenuweb":"/content/dam/express/header-final/Cards_Header_Contact_Channel.webp","imagemenuMobile":"/content/dam/express/header-final/Cards_Header_Contact_Channel.webp","imagemenulink":"/support","imagemenuAlttext":"contact-channels","imagemenutext":"Know more"},{"imagemenuweb":"/content/dam/express/header-final/Cards_Header_Tia.webp","imagemenuMobile":"/content/dam/express/header-final/Cards_Header_Tia.webp","imagemenulink":"/chatwithtia","imagemenuAlttext":"chat-with-tia","imagemenutext":"+91 6360012345"},{"imagemenuweb":"/content/dam/express/header-final/AIX_Header_Card_Support_FAQs.webp","imagemenuMobile":"/content/dam/express/header-final/AIX_Header_Card_Support_FAQs.webp","imagemenulink":"/support/faqs","imagemenuAlttext":"FAQs","imagemenutext":"FAQs"}],"headerNewModelTextMenu":[{"secondlabelmenu":"Support","secondlabelmenuLink":"/support","viewAllButtonText":null,"viewAllButtonLink":null,"headerNewModelTextSubMenu":[{"thirdlabelMenu":"FAQs","thirdlabelMenuLink":"/support/faqs"}]}]}],":type":"air-asia/components/content/common/header"},"responsivegrid":{"columnClassNames":{"leadershipaboutus_co":"aem-GridColumn aem-GridColumn--default--12","backgroudimagewithhe":"aem-GridColumn aem-GridColumn--default--12","image_copy_copy":"aem-GridColumn aem-GridColumn--default--12","about_us_counts_copy":"aem-GridColumn aem-GridColumn--default--12","card_with_richtext_c":"aem-GridColumn aem-GridColumn--default--12","breadcrumb_component":"aem-GridColumn aem-GridColumn--default--12","corporateofficeabout":"aem-GridColumn aem-GridColumn--default--12","oursafety_component__2093337064":"aem-GridColumn aem-GridColumn--default--12","backgroudimagewithhe_1401594412":"aem-GridColumn aem-GridColumn--default--12","card_with_richtext_c_1966656806":"aem-GridColumn aem-GridColumn--default--12","aboutustabsection_co":"aem-GridColumn aem-GridColumn--default--12","sustaincsr_about_com":"aem-GridColumn aem-GridColumn--default--12"},"gridClassNames":"aem-Grid aem-Grid--12 aem-Grid--default--12","columnCount":12,":itemsOrder":["image_copy_copy","breadcrumb_component","about_us_counts_copy","backgroudimagewithhe","oursafety_component__2093337064","aboutustabsection_co","backgroudimagewithhe_1401594412","sustaincsr_about_com","leadershipaboutus_co","corporateofficeabout","card_with_richtext_c_1966656806","card_with_richtext_c"],":items":{"image_copy_copy":{"backgroundImg":"/content/dam/express/who-we-are/Who_We_Are_banner.webp","mobileBackgroundImg":"/content/dam/express/who-we-are/Who_We_Are_MOBI_banner.webp","appBackgroundImg":"/content/dam/express/who-we-are/Who_We_Are_MOBI_banner.webp",":type":"air-asia/components/content/image"},"breadcrumb_component":{"accordionList":[{"text":"Home","url":"/home","openInNewTab":null},{"text":"Who We Are","url":"/about-us","openInNewTab":null}],"breadcrumbList":[],"isHavingFSC":false,":type":"air-asia/components/content/breadcrumb-component"},"about_us_counts_copy":{"text1":"100+","longText1":"Aircraft","text2":"60+","longText2":"Destinations","text3":"3500+ ","longText3":"Weekly Departures ","text4":"180+","longText4":"Routes",":type":"air-asia/components/content/about-us-counts"},"backgroudimagewithhe":{"headingRichtext":"\u003Ch2\u003EMore Than \u003Cb\u003E90 Years\u003C/b\u003E of Innovation\u003C/h2\u003E\r\n","subheadingRichtext":"\u003Cp\u003EThe Tata group's aviation journey began in 1932 with JRD Tata, the father of Indian civil aviation, founding Tata Airlines and pioneering India's first commercial flight. Later christened Air India and nationalised in 1956, the airline returned to the Tata group in January 2022, along with Air India Express.\u003C/p\u003E\r\n","fileReference":"/content/dam/express/about-us/jrdtata-banner.webp","rightAlligned":true,"mobileImage":"/content/dam/express/about-us/jrdtatamob.webp",":type":"air-asia/components/BackgroudImageWithHeading-component"},"oursafety_component__2093337064":{"withImage":false,"url":"/content/dam/express/about-us/safety-measures.webp","urlMobile":"/content/dam/express/about-us/safety-measures.webp","description":"\u003Ch2\u003EAbout Us\u003C/h2\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EAir India Express is A Tata Enterprise, operating over 500 daily flights that connect 43 domestic and 16 international destinations across South, Southeast and West Asia. The airline has a fleet of over 100 Boeing 737s and Airbus A320 aeroplanes. As India’s most vibrant and inclusive airline, Air India Express embodies the spirit and confidence of India - warm, expressive, and proudly authentic. Encouraging travellers to ‘Xplore More, Xpress More’, the airline transforms flying into an experience that is personal and memorable. \u003Cbr\u003E\r\n&nbsp;\u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EWith thoughtfully curated touches - from ‘Gourmair’ hot meals, comfortable seats, and refreshed interiors to exclusive loyalty benefits for over 22 million members, Air India Express blends smart technology with heartfelt Indian hospitality. \u003C/p\u003E\r\n",":type":"air-asia/components/OurSafety-component"},"aboutustabsection_co":{"operationListDataItems":[{"heading":"2800+","imageIncluded":null,"logoPath":null,"subheading":"Weekly Departures","subheadingRichtext":null},{"heading":"50+ ","imageIncluded":null,"logoPath":null,"subheading":"37 Domestic and 16 International","subheadingRichtext":null},{"heading":"90+","imageIncluded":null,"logoPath":null,"subheading":"Boeing 737-800 Next Generation (NG),   Boeing 737-8,     Airbus A320ceos and   Airbus A320neos. ","subheadingRichtext":null},{"heading":"200+","imageIncluded":null,"logoPath":null,"subheading":"Routes","subheadingRichtext":null}],"awardListUpDataItems":[{"heading":"2026","logoPath":null,"subheading":null,"subheadingRichtext":null,"awardListChildItems":[{"heading":null,"imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":"\u003Cp\u003ESkytrax- 4‑Star World Airline Rating\u003C/p\u003E\r\n\u003Cp\u003EGold- Most Disruptive Sponsorship &amp; Partnership Collaboration for Hornbill\u003C/p\u003E\r\n\u003Cp\u003EBest Domestic Connectivity Award- Wings India 2026\u003C/p\u003E\r\n\u003Cp\u003EGrand Prix - Printing &amp; Publishing, Cultural Engagement for Inglish Dictionary - &nbsp;Spikes Asia Awards 2026\u003C/p\u003E\r\n\u003Cp\u003ESilver - Design - Special Editions &amp; Bespoke Items - &nbsp;Spikes Asia Awards 2026\u003C/p\u003E\r\n\u003Cp\u003ESilver - Industry Craft - Illustrations Print &amp; Publishing - Spikes Asia Awards 2026\u003C/p\u003E\r\n"}]},{"heading":"2025","logoPath":null,"subheading":null,"subheadingRichtext":null,"awardListChildItems":[{"heading":null,"imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":"\u003Cp\u003EBronze – Best Use of Social Media in Brand Activation for #SpotTheX at Digixx Awards 2025\u003C/p\u003E\r\n\u003Cp\u003EBronze – Brand Launch and Amplification Campaign (Travel &amp; Tourism) for #SpotTheX at Effie Awards 2025\u003C/p\u003E\r\n\u003Cp\u003ESilver – Best Sponsorship Activation for #SpotTheX at WOW Awards Asia 2025\u003C/p\u003E\r\n\u003Cp\u003EGold – Best Cause-Related Public Awareness Campaign at IMAGEXX Awards 2025\u003C/p\u003E\r\n\u003Cp\u003EGold – Best Use of PR at DigiPlus Awards 2025\u003C/p\u003E\r\n\u003Cp\u003EGold – Inglish Dictionary at Drum Awards 2025\u003C/p\u003E\r\n\u003Cp\u003EBronze – Inglish Dictionary at Drum Awards 2025\u003C/p\u003E\r\n\u003Cp\u003EWinner – Inglish Dictionary at One Asia Creative Awards 2025\u003C/p\u003E\r\n\u003Cp\u003EWinner  – Inglish Dictionary at Kyoorius Design Awards 2025\u003C/p\u003E\r\n\u003Cp\u003ESilver - WOW Asia Awards 2025 for Best Sponsorship Activation at Bloom In Green 2024\u003C/p\u003E\r\n"}]},{"heading":"2024","logoPath":null,"subheading":null,"subheadingRichtext":null,"awardListChildItems":[{"heading":null,"imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":"\u003Cp\u003ESustainability Champion - Wings India 2024\u003C/p\u003E\r\n\u003Cp\u003ESilver - Best Video Campaign for #FlyAsYouAre - Indian Digital Awards 2024\u003C/p\u003E\r\n\u003Cp\u003ESilver - Search Marketing Campaign - Indian Digital Awards 2024\u003C/p\u003E\r\n\u003Cp\u003EDigital Responsibility Award for Gender Inclusivity - Indian Digital Awards 2024\u003C/p\u003E\r\n\u003Cp\u003EGold - CRM &amp; Loyalty Program of the Year - Digixx Awards 2024\u003C/p\u003E\r\n\u003Cp\u003EGold - User Experience &amp; Design - Digixx Awards 2024\u003C/p\u003E\r\n\u003Cp\u003EGold - Retargeting Campaign for “Carry More for Less” - Digixx Awards 2024\u003C/p\u003E\r\n\u003Cp\u003EGold - Programmatic &amp; Performance Marketing (Travel) for “One Sky, One Home” - Digixx Awards 2024\u003C/p\u003E\r\n\u003Cp\u003E⁠⁠Silver - Multi-channel Marketing for “Fly As You Are” - Digixx Awards 2024\u003C/p\u003E\r\n\u003Cp\u003E⁠⁠⁠Silver - Email Marketing - Digixx Awards 2024\u003C/p\u003E\r\n\u003Cp\u003E⁠⁠⁠Silver - Search &amp; Display Marketing - Digixx Awards 2024\u003C/p\u003E\r\n\u003Cp\u003E⁠⁠⁠⁠Bronze - Technology-led Marketing - Digixx Awards 2024\u003C/p\u003E\r\n\u003Cp\u003E⁠⁠⁠Silver - Use of Event/ Experiential Marketing for Brand Launch - Kaleido 2024\u003C/p\u003E\r\n\u003Cp\u003E⁠⁠⁠Gold - Best use of Social Media for #SpotTheX - Indian Digital Marketing Awards 2024\u003C/p\u003E\r\n\u003Cp\u003E⁠⁠⁠Best Social Media Campaign for #SpotTheX - Social Samosa Sammies 2024\u003C/p\u003E\r\n\u003Cp\u003E⁠⁠⁠Best Social Media Campaign for #SpotTheX - Social Samosa Sammies 2024\u003C/p\u003E\r\n\u003Cp\u003EBronze: Our innovative approach harnessing the key digital promotional activities garnered an award for &quot;Technology-led Marketing&quot;.\u003C/p\u003E\r\n"}]},{"heading":"2023","logoPath":null,"subheading":null,"subheadingRichtext":null,"awardListChildItems":[{"heading":null,"imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":"\u003Cp\u003E&quot;Excellence in the use of Digital Platforms&quot; award at the ET Travel &amp; Tourism \u003C/p\u003E\r\n\u003Cp\u003ESilver - &quot;Mobile Advertising Excellence in CRM Campaign&quot; by AdGully Mobexx Awards\u003C/p\u003E\r\n\u003Cp\u003EBronze - &quot;Best Effective/Measurable Campaign&quot; by E4M - Real Time Programmatic Awards\u003C/p\u003E\r\n\u003Cp\u003E&quot;Best Search Marketing Campaign (AIX)&quot; for the rebranding ‘’Fly As You Are” campaign.\u003C/p\u003E\r\n\u003Cp\u003ESilver: Best Video Campaign for Video Marketing: Fly As You Are”\u003C/p\u003E\r\n"}]},{"heading":"2022","logoPath":null,"subheading":null,"subheadingRichtext":null,"awardListChildItems":[{"heading":null,"imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":"\u003Cp\u003EGold - Indian Digital Marketing Awards - Best Use of OOH\u003Cbr /\u003E\r\nET Achievers 2022\u003Cbr /\u003E\r\nExcellence in Integrated marketing\u003Cbr /\u003E\r\nMost Preferred Airline Loyalty Program\u003Cbr /\u003E\r\nMost Preferred Travel Website and Mobile App\u003Cbr /\u003E\r\nET Business Excellence Awards 21-22\u003Cbr /\u003E\r\nExcellence in In-Flight Food\u003C/p\u003E\r\n"},{"heading":null,"imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":"\u003Cp\u003EWings India Award for Business Continuity constituted by FICCI (2022)\u003Cbr /\u003E\r\nBest Organisation for Women by ET in 2021, 2022 and 2023\u003Cbr /\u003E\r\nIconic brand by ET in 2021 and 2022\u003C/p\u003E\r\n"}]},{"heading":"2021","logoPath":null,"subheading":null,"subheadingRichtext":null,"awardListChildItems":[{"heading":null,"imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":"\u003Cp\u003EIconic Brand of India 2021 by Economic Times (2021)\u003Cbr /\u003E\r\n10. Best Workplace for Women 2021 (2021)\u003C/p\u003E\r\n"},{"heading":null,"imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":"\u003Cp\u003EBest Airline Website &amp; App\u003Cbr /\u003E\r\nMost Innovative Marketing Campaign - Times Business Awards 2021\u003Cbr /\u003E\r\nBest use of OOH - RedPass\u003Cbr /\u003E\r\nExchange4media - Indian Marketing awards 2021\u003Cbr /\u003E\r\nBest integrated travel marketing campaign - #TimeToTravel\u003Cbr /\u003E\r\nMid-Day travel, tourism &amp; hospitality awards 2021, Dubai\u003C/p\u003E\r\n"}]},{"heading":"2020","logoPath":null,"subheading":null,"subheadingRichtext":null,"awardListChildItems":[{"heading":null,"imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":"\u003Cp\u003ETop Cargo Handling Airline @Cochin International Airport , award given by the Customs Department. (2020)\u003C/p\u003E\r\n"}]},{"heading":"2019","logoPath":null,"subheading":null,"subheadingRichtext":null,"awardListChildItems":[{"heading":null,"imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":"\u003Cp\u003EEnvironment Protection Award by World Malayalee Council for “Ente Edakkad” CSR project (2019)\u003Cbr /\u003E\r\nIOSA Certification for Air India Express (2019)\u003Cbr /\u003E\r\nManagement Excellence Award for the turnaround performance 2019 at the 12th International Civil Aviation Conference by ASSOCHAM, New Delhi (2019)\u003Cbr /\u003E\r\nDalmia Bharat CSR BOX’s CSR Impact Award for Ente Edakkad project (2019)\u003C/p\u003E\r\n"},{"heading":null,"imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":"\u003Cp\u003EMarketing Excellence: Airline category - Times Travel Awards 2019\u003Cbr /\u003E\r\nBest integrated Media campaign - Big Bang awards - 2019\u003Cbr /\u003E\r\nExcellence in Aviation\u003Cbr /\u003E\r\nMost Preferred Airline by Bangaloreans\u003Cbr /\u003E\r\nPremier Inflight Food - ET Business Icon 2019\u003C/p\u003E\r\n"}]},{"heading":"2018","logoPath":null,"subheading":null,"subheadingRichtext":null,"awardListChildItems":[{"heading":null,"imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":"\u003Cp\u003ECAPA Chairman’s Order of Merit for Excellence ( 2018)\u003Cbr /\u003E\r\nBusiness Excellence Award 2018 at KALA Vishu NITE 2018, Singapore (2018)\u003Cbr /\u003E\r\nOn Time Performance (Ranked 1st in country &amp; 14th in Asia Pacific as per OAG (2018)\u003C/p\u003E\r\n"},{"heading":null,"imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":"\u003Cp\u003E‘Best Customer Experience Award’ - UBS Forums, 4th edition, CX Strategy Summit &amp; Awards (September 2018)\u003C/p\u003E\r\n"}]},{"heading":"2017","logoPath":null,"subheading":null,"subheadingRichtext":null,"awardListChildItems":[{"heading":null,"imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":"\u003Cp\u003ECAPA Chairman’s Order of Merit for Excellence (2018)\u003Cbr /\u003E\r\nBusiness Excellence Award 2018 at KALA Vishu NITE 2018, Singapore (2018)\u003Cbr /\u003E\r\nOn Time Performance (Ranked 1st in country &amp; 14th in Asia Pacific as per OAG (2018)\u003C/p\u003E\r\n"},{"heading":null,"imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":"\u003Cp\u003EThree gold awards\u003C/p\u003E\r\n\u003Cp\u003EDigixx 2017 gold award for Kabali PR campaign.\u003Cbr /\u003E\r\nDigixx 2017 gold award for Kabali promotional and shopper marketing.\u003Cbr /\u003E\r\nDigixx 2017 gold award for Kabali sponsorship and partnership marketing.\u003C/p\u003E\r\n"}]}],"achivementsListDataItems":[{"heading":"Consistently high Net Promoter Score in FY21","imageIncluded":null,"logoPath":null,"subheading":"We monitor real-time NPS","subheadingRichtext":null},{"heading":"One of the lowest cancellation rates","imageIncluded":null,"logoPath":null,"subheading":"1.45% 2020 average","subheadingRichtext":null},{"heading":"One of the lowest complaint ratios","imageIncluded":null,"logoPath":null,"subheading":"0.22 / 10,000 guests 2020 average","subheadingRichtext":null}],"ourSafetyListDataItems":[{"heading":"Detailed procedures and measures for immediate implementation in the event of suspected / positive Covid-19 cases to manage any eventualities.","imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":null},{"heading":"Every aircraft returns to base for deep cleaning every night. We take pride in maintaining a safe and secure environment.","imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":null},{"heading":"We closely monitor global best practices and work with medical professionals and regulators to remain updated about health and safety, and ensure strict adherence to stringent guidelines.","imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":null},{"heading":"All our aircrafts use HEPA (High Efficiency Particulate Arresters) aircraft filtration systems which filter 99.999% of dust particles and airborne contaminants including viruses and bacteria. These filters offer a level of performance similar to those used to keep the air clean in hospital operating rooms. In addition, our disinfection checklists follow the guidelines issued by WHO, ICAO & IATA.","imageIncluded":null,"logoPath":null,"subheading":null,"subheadingRichtext":null}],"heading":"Great Place to work in 2019 and 2020, Best in Transportation 2021","logoPath":"/content/dam/express/about-us/aboutusachievementsimg.webp","logoPathOurSafety":"/content/dam/express/about-us/Isolation-Mode.webp","fleetList":[{"heading":"Boeing 737-8 ","imageIncluded":false,"logoPath":"/content/dam/express/about-us/livery_1.webp","subheading":null,"subheadingRichtext":"\u003Cul\u003E\r\n\u003Cli\u003E⁠Single aisle, short/medium haul flights.\u003C/li\u003E\r\n\u003Cli\u003E⁠Engine LEAP-1B from CFM International.\u003C/li\u003E\r\n\u003Cli\u003ECapacity of upto 182 guests.\u003C/li\u003E\r\n\u003Cli\u003E⁠Wingspan 35.90 m.\u003C/li\u003E\r\n\u003Cli\u003E⁠Overall length of 39.52 m and a height of 12.42 m.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"},{"heading":"Boeing 737-800 Next Generation (NG)","imageIncluded":false,"logoPath":"/content/dam/express/about-us/livery_1.webp","subheading":null,"subheadingRichtext":"\u003Cul\u003E\r\n\u003Cli\u003ESingle aisle, short/medium haul flights.\u003C/li\u003E\r\n\u003Cli\u003EEngine CFM56.\u003C/li\u003E\r\n\u003Cli\u003ECapacity of 189 guests.\u003C/li\u003E\r\n\u003Cli\u003EWingspan 35.80 m.\u003C/li\u003E\r\n\u003Cli\u003EOverall length of 39.50 m and a height of 12.50 m.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"},{"heading":"Airbus A320neo:","imageIncluded":false,"logoPath":"/content/dam/express/about-us/livery_1.webp","subheading":null,"subheadingRichtext":"\u003Cul\u003E\r\n\u003Cli\u003ESingle-aisle, short-to-medium haul jet.\u003C/li\u003E\r\n\u003Cli\u003ENew-generation engine (LEAP 1-A from CFM International).\u003C/li\u003E\r\n\u003Cli\u003ECapacity of 186 guests.\u003C/li\u003E\r\n\u003Cli\u003EWinspan: 35.80 m with Sharklets.\u003C/li\u003E\r\n\u003Cli\u003EOverall length of 37.57 m and a height of 11.76 m.    \u003C/li\u003E\r\n\u003C/ul\u003E\r\n"},{"heading":"Airbus A320ceo:","imageIncluded":false,"logoPath":"/content/dam/express/about-us/livery_1.webp","subheading":null,"subheadingRichtext":"\u003Cul\u003E\r\n\u003Cli\u003ESingle-aisle, short-to-medium haul jet.\u003C/li\u003E\r\n\u003Cli\u003ECapacity of 180 guests.\u003C/li\u003E\r\n\u003Cli\u003EWingspan: 35.80 m with Sharklets.\u003C/li\u003E\r\n\u003Cli\u003EOverall length of 37.57 m and a height of 11.76 m.    \u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}],":type":"air-asia/components/AboutUsTabSection-component"},"backgroudimagewithhe_1401594412":{"headingRichtext":"\u003Cp class=\"headingOne-pledge\"\u003EWe Pledge to \u003Cspan\u003EFly Net Zero\u003C/span\u003E\u003C/p\u003E\r\n","subheadingRichtext":"\u003Cp\u003EAir India&nbsp;Express is committed to the International Air Transport Association’s Fly Net Zero initiative to operate with net-zero carbon emissions by 2050.\u003C/p\u003E\r\n","fileReference":"/content/dam/express/about-us/we-pledge.webp","rightAlligned":false,"mobileImage":"/content/dam/express/about-us/we-pledge.webp",":type":"air-asia/components/BackgroudImageWithHeading-component"},"sustaincsr_about_com":{"text":"\u003Cp\u003ESustainability \u003Cbr /\u003E\r\nand CSR\u003C/p\u003E\r\n","url":"/content/dam/express/about-us/sustainbilityimg.webp","urlMobile":"/content/dam/express/about-us/sustainabilitymob.webp","description":"\u003Cp\u003ERecognising the importance of sustainability, we have embarked on a sustainability journey early on. We understand that the global aviation industry is responsible for around 2% of all human-induced carbon dioxide (CO2) emissions. We have identified the material sustainability issues for our airline under the guidance of Tata Sustainability Group. By embedding sustainability principles at the core of our business, we aim to prepare ourselves to manage ESG risks and leverage opportunities emanating from ESG trends.\u003Cbr\u003E\r\nWe recognize that we have various sources of CO2 emissions across our value chain, including operations and inbound logistics, ground and airside operations, flight operations, and a corporate office.&nbsp;\u003C/p\u003E\r\n\u003Cp\u003EWith the technology options available to us, we can significantly decrease our carbon dioxide emissions by implementing a range of emission reduction measures. These may include the use of an up-to-date fleet, adopting efficient flying practices, and compensating for emissions. We encourage you to learn more about our efforts and approaches to sustainability by exploring our strategy and initiatives.\u003Cbr\u003E\r\nAir India Express has been an active participant in the communities that it serves – with many award winning CSR projects in the domain of women empowerment, urban waste management, social forestry, skill development, public health and education.&nbsp;The board of Air India Express has approved Relief and rehabilitation for the landslide affected areas in Wayanad, Kerala for the same.\u003C/p\u003E\r\n","shortDescription":"\u003Cp\u003ERecognising the importance of sustainability, we have embarked on a sustainability journey early on. We understand that the global aviation industry is responsible for around 2% of all human-induced carbon dioxde (CO2)\u003C/p\u003E\r\n",":type":"air-asia/components/SustainCsr-About-component"},"leadershipaboutus_co":{"boardOfDirectorSectionItems":[{"bodName":"Nipun Aggrawal","bodImage":"/content/dam/express/corporate-governance/Nipun_C.webp","bodPosition":"Chairman","bodModalImage":"/content/dam/express/who-we-are/Nipun.webp","bodRichText":"\u003Cp style=\"text-align: justify;\"\u003ENipun Aggarwal is Air India’s Chief Commercial Officer. He joined Air India in January 2022, following his pivotal role in leading the acquisition of Air India for Tata Sons. He was appointed as Director of Air India Express Limited with effect from 20 March 2023 and subsequently became its Chairman with effect from 22 April 2025.\u003Cbr /\u003E\r\n\u003Cbr /\u003E\r\n\u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EAggarwal helps shape and guide the business strategy across the airline and has been instrumental in driving commercial successes of the enterprise since Tata Sons took over Air India. In this capacity, he oversees several functions, including aircraft acquisition and financing, strategic procurement, product development, network planning, alliances &amp; partnerships, revenue management, Flying Returns loyalty programme, sales, and marketing, among others.\u003Cbr /\u003E\r\n\u003Cbr /\u003E\r\n\u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EHe spearheaded the team that secured record-setting aircraft and engine purchase deals with OEMs, significantly bolstering Air India's future fleet. His strategic vision extends to cost leadership, with several key contracts negotiated and entered under his direction, putting the airline on a path to financial efficiency.\u003Cbr /\u003E\r\n\u003Cbr /\u003E\r\n\u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EThis focus on commercial success and operational excellence is built upon Aggarwal's extensive experience. He brings over 30 years across diverse industries, with a proven track record in corporate finance, M&amp;A, strategy, and business development.\u003Cbr /\u003E\r\n\u003Cbr /\u003E\r\n\u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EPrior to Air India, Aggarwal served as Senior Vice President at Tata Sons, where he played a key role in transforming multiple Tata companies. He has also previously worked at Bank of America Merrill Lynch, Standard Chartered Bank, and BP PLC.\u003Cbr /\u003E\r\n\u003Cbr /\u003E\r\n\u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EHe currently chairs Air India SATS Airport Services Private Limited and Air India Express. He holds a Post Graduate Diploma in Management from IIM Calcutta and a Bachelor’s degree in Electrical Engineering from the Delhi College of Engineering.\u003C/p\u003E\r\n"},{"bodName":"Alice Vaidyan","bodImage":"/content/dam/express/corporate-governance/Alice_C.webp","bodPosition":"Independent Director","bodModalImage":"/content/dam/express/who-we-are/Alice.webp","bodRichText":"\u003Cp style=\"text-align: justify;\"\u003EMrs. Alice Vaidyan was appointed as an Independent Director of Air India Express Limited with effect from 20 October 2022. She was former Chairman and Managing Director of General Insurance Corporation of India (GIC) and the First Lady CMD in the Indian Insurance industry has over 40 years of experience and is considered among the foremost experts in the insurance and reinsurance industry in India and across the globe. She has won several national and international awards.\u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003E \u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EMrs. Alice Vaidyan was the only Indian in Fortune’s Global list (2018) of 50 Most Powerful Women in Business. In April 2019, Mrs. Vaidyan was honoured with the Freedom of City of London in recognition of her work to promote insurance ties between India and London. She won the ET Prime Woman CEO of the Year award in 2019. Business Today recognised her as one of the 30 most powerful women in Indian business successively in 2016, 2017 and 2018. Fortune India announced her as the 4th most powerful woman in Business in 2018 and in 2019. ASSOCHAM honoured her with the Leadership Excellence Award in February 2019.\u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003E \u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EMrs. Alice G. Vaidyan has done Master of Arts (English Literature). She is a fellow member of the Insurance Institute of India and has completed Leadership Strategy Program from Harvard Business School.\u003C/p\u003E\r\n"},{"bodName":"P. R. Ramesh","bodImage":"/content/dam/express/corporate-governance/PR_Ramesh_C.webp","bodPosition":"Independent Director","bodModalImage":"/content/dam/express/who-we-are/Ramesh.webp","bodRichText":"\u003Cp style=\"text-align: justify;\"\u003EMr. P. R. Ramesh was appointed as an Independent Director of Air India Express Limited with effect from 20 October 2022. He graduated in Commerce from Osmania University, Hyderabad and is a Fellow Member of the Institute of Chartered Accountants of India (‘ICAI’).\u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003E \u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EMr. Ramesh served as a member of Deloitte Global Board and Deloitte Asia Pacific Board and has over 40 years of the experience and served clients in manufacturing, banking and financial services, technology, media, telecommunications, energy and resources and consumer business sectors throughout his professional career.\u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003E \u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EMr. Ramesh has been associated with various Regulatory bodies such as SEBI Committee on Disclosures and Accounting Standards, Committee for Reforming the Regulatory Environment for doing Business in India set up by Government of India, Technical Committee to review the form and presentation of the Balance Sheet of the Reserve Bank of India, Insurance Regulatory and Development Authority Standing Committee on Accounting Issues and Invitee to the Committee set up by the Reserve Bank of India to assist in convergence to IFRS by banks and National Advisory Committee on Accounting Standards.\u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003E \u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EMr. Ramesh has also been associated with various Industry Bodies such as Confederation of Indian Industries representing on its National Council, Committee on Financial Reporting and its CFO Forum, National Executive Committee of the Federation of Indian Chambers of Commerce and Industry and Past President of the of the Bombay Chamber of Commerce &amp; Industry.\u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003E \u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EMr. Ramesh has also been member of Accounting Standards Board of ICAI, Vision and Restructuring Committee and Auditing Practices Committee of ICAI and the Secretarial Standards Boards of the Institute of Company Secretaries of India. He is a regular speaker at various programmes and workshops conducted by ICAI, the Institute of Internal Auditors, RBI, CII, SEBI on the matters of professional interest. He has co-authored publication by CCH titled iGAAP – Financial Reporting Standards in India including a comparison with International Financial Reporting Standards (IFRS) and is a member of Board of Studies and the Faculty of Commerce of Osmania University.\u003C/p\u003E\r\n"},{"bodName":"Sanjay Sharma","bodImage":"/content/dam/airindiaexpress/leadership-governance/Sanjay_Sharma.webp","bodPosition":"Director","bodModalImage":"/content/dam/airindiaexpress/about-us/Sanjay_Sharma_BG.webp","bodRichText":"\u003Cp style=\"text-align: justify;\"\u003EMr. Sanjay Sharma, Director of our Company. He is the Chief Financial Officer of Air India Limited. He has over three decades of experience in Real Estate/ Infrastructure sector, Corporate Finance and Investment Banking. Before joining Air India he was Chief Financial Officer of Tata Projects Limited where he played a significant role in providing stability to the Finance function, formation of the Finance Risk Organisation, streamlining the governance mechanism, significant contribution to the transformation exercise and meeting the  capital requirement of the company. Prior to this he was CFO of Tata Realty and Infrastructure Limited, responsible for Finance (Accounts, Financial Control, Treasury and Tax), Procurement, IT and Internal Audit functions and oversight over the infrastructure vertical. Other stints include Managing Director, Head of Equity Capital Markets at Deutsche Bank Group for 11 years and in various capacities at DSP Merrill Lynch Limited in Mumbai and Merrill Lynch Asia Pacific in Hong Kong for 14 years. He has to his credit managing over 150 transactions worth over US$ 50bn in equity raising for Indian corporates both on Indian and International stock markets.\u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003E \u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EHe started his career as an engineer in the Design Department (Heat Exchanger and Pressure Vessels) with Larsen and Toubro Limited for two years.\u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003E \u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EHe has been associated with various industry bodies in the past, including being a member of the Primary Market Advisory Committee of SEBI, a member of Capital Markets Committee of FICCI and CII and Chairman, Vice Chairman and Director of Association of Investment Bankers of India (AIBI).\u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003E \u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003ESanjay is an alumnus of Indian Institute of Management, Ahmedabad and a mechanical engineer from National Institute of Technology Karnataka, Surathkal. \u003C/p\u003E\r\n"},{"bodName":"Captain Basil Kwauk","bodImage":"/content/dam/airindiaexpress/leadership-governance/board-of-directors/Captain_basil_kwauk.webp","bodPosition":"Director","bodModalImage":"/content/dam/airindiaexpress/about-us/AIX-About-us-Captain-Bail-Kwak.png","bodRichText":"\u003Cp style=\"text-align: justify;\"\u003ECaptain Basil Kwauk is Air India’s Chief Operations Officer and was appointed as a Director on the Board of Air India Express Limited with effect from 1 July 2025. With over 25 years of experience in the aviation industry, Captain Kwauk brings deep operational expertise and leadership to the airline’s transformation journey under the Tata Group.\u003Cbr /\u003E\r\n \u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EIn his current role, Captain Kwauk oversees Air India’s core operational divisions, including Flight Operations, Cabin Crew Division, Airport Operations, Integrated Operations Control Centre (IOCC), and Engineering. His leadership is central to streamlining operations and enhancing efficiency across the Air India Group.\u003Cbr /\u003E\r\n \u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003ECaptain Kwauk has a distinguished career with Singapore\u003Cb\u003E \u003C/b\u003EAirlines, where he held several senior leadership roles across subsidiaries and joint ventures. Prior to joining Air India, he served as Deputy Vice President of Regulatory and Technical in the Flight Operations Division and was concurrently Chairman of the Board of Singapore CAE Flight Training\u003Cb\u003E,\u003C/b\u003E a joint venture between SIA and CAE.\u003Cbr /\u003E\r\n \u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EHis leadership experience spans multiple geographies and includes a previous tenure in India as Senior Vice President of Flight Operations at Vistara (2017–2021). During this time, he oversaw the airline’s rapid expansion, including the induction of the Boeing 787 widebody fleet and the launch of international operations. He also led Vistara’s operational response during the COVID-19 crisis as Director of Crisis Operations.\u003Cbr /\u003E\r\n \u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003ECaptain Kwauk has flown a wide range of aircraft including Airbus A320, A330, A340-300/500 and Boeing B737, B747-400, B777, and B787, giving him a comprehensive understanding of flight operations and safety protocols.\u003Cbr /\u003E\r\n \u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003EHe holds a Bachelor of Engineering (Mechanical) from the National University of Singapore, graduating with Second Class Honors (Lower). His academic foundation complements his technical and operational leadership in aviation.\u003Cbr /\u003E\r\n \u003C/p\u003E\r\n\u003Cp style=\"text-align: justify;\"\u003ECaptain Kwauk is married and has two children. His global experience and commitment to operational excellence continue to shape Air India Express’s journey toward becoming a world-class airline.\u003C/p\u003E\r\n"}],"boardOfDirectorSectionAIXCItems":[],":type":"air-asia/components/LeaderShipAboutUs-component"},"corporateofficeabout":{"officeName":"GURUGRAM","countryName":"India","officeAddress":"Vatika One On One, Block IV, Sector 16, Gurugram 122007, Haryana, India","description":"The Vatika One on One in Gurgaon is now home to the new headquarters of Air India Express.","logoPath":"/content/dam/express/about-us/Gurugram.webp",":type":"air-asia/components/CorporateOfficeAboutPage-component"},"card_with_richtext_c_1966656806":{"cardwithTextItems":[{"pageSlug":"garuda-fly-high-card","backgroundImage":"/content/dam/airindiaexpress/about-us/WomenFly_WhoWeAre.webp","image1":null,"headingText":"Where Women Fly High","richTextDesc":"\u003Cp\u003EWe’re proud of the women in our workforce, excelling in every area from the boardroom to the cockpit. Women comprise around 50% of our total strength, including pilots, aircraft engineers, and senior directors.\u003C/p\u003E\r\n","buttonDataItems":[{"icon":null,"ctaText":"View Careers","buttonText":"View Careers","buttonUrl":"/careers","buttonType":"Primary","buttonSize":"Large","openInNewTab":null}]}],"isHeaderIncluded":false,":type":"air-asia/components/content/card-with-richtext-component"},"card_with_richtext_c":{"cardwithTextItems":[{"pageSlug":"garuda-fly-high-card","backgroundImage":"/content/dam/airindiaexpress/about-us/AIX_AboutUs_Kalamkari.png","image1":null,"headingText":"Tales Of India","richTextDesc":"\u003Cp\u003EDiscover the #TalesOfIndia with Air India Express, where each tail design tells a unique story of India’s rich heritage. From Bandhani to Kalamkari, our livery is a tribute to the vibrant cultural mosaic of our nation.\u003C/p\u003E\r\n","buttonDataItems":[{"icon":null,"ctaText":"Know More","buttonText":"Know More","buttonUrl":"/tales-of-India","buttonType":"Primary","buttonSize":"Large","openInNewTab":null}]}],"isHeaderIncluded":false,":type":"air-asia/components/content/card-with-richtext-component"}},":type":"wcm/foundation/components/responsivegrid"},"footer":{"copyRightText":"\u003Cp\u003E©️ Air India Express Limited is a wholly-owned subsidiary of Air India Limited. By using this website, you acknowledge and accept the \u003Ca href=\"tnc\" target=\"_self\"\u003EConditions of Carriage\u003C/a\u003E applicable, \u003Ca href=\"terms-and-conditions\" target=\"_self\"\u003ETerms and Conditions\u003C/a\u003E, and \u003Ca href=\"privacy-notice\" target=\"_self\"\u003EPrivacy Notice\u003C/a\u003E.\u003C/p\u003E\r\n","aixBrandLogo":"/content/dam/express/home/Footer_logo_93x28.png","subscriptionHeader":"Subscribe to our offers","subscriptionEmailPlaceHolder":"Email Address","subscriptionButtonLabel":"Submit","appStoreHeader":"Download The App","appStoreLogo":[{"appStoreLogoLink":"https://apps.apple.com/in/app/air-india-express/id6474663741","appStoreImage":"/content/dam/express/home/Appstore.png","appStoreImageAlt":"Download from App Store","openInNewTab":null},{"appStoreLogoLink":"https://play.google.com/store/apps/details?id=com.airindiaexpress.AIX","appStoreImage":"/content/dam/express/home/Google.webp","appStoreImageAlt":"Get it on Google Playstore","openInNewTab":null}],"socialMediaHeader":"Contact us","socialMediaItems":[{"socialMediaText":"@airindiax","socialMediaIcon":"/content/dam/air-asia/footer-assets/messenger_icon_2x.png","socialMediaAlt":null,"socialMediaLink":"https://m.me/airasiaIndia","isCustomJsEnabled":null},{"socialMediaText":"Chat on WhatsApp","socialMediaIcon":"/content/dam/air-asia/footer-assets/whatsapp_2x.png","socialMediaAlt":null,"socialMediaLink":"http://wa.me/916360012345/?text=Hi","isCustomJsEnabled":null},{"socialMediaText":"080-46662222, 080-67662222","socialMediaIcon":"/content/dam/air-asia/footer-assets/phone_2x.png","socialMediaAlt":null,"socialMediaLink":null,"isCustomJsEnabled":null}],"socialLogoHeader":"Follow Us","socialLogos":[{"socialLogoImage":"/content/dam/air-asia/footer-assets/facebook_2x.png","socialLogoLink":"https://www.facebook.com/AirIndiaX/","socialLogoAlt":null,"socialMediaName":"Facebook","openInNewTab":"true"},{"socialLogoImage":"/content/dam/express/home/twitter-icon.webp","socialLogoLink":"https://twitter.com/airindiax","socialLogoAlt":null,"socialMediaName":"Twitter","openInNewTab":"true"},{"socialLogoImage":"/content/dam/air-asia/footer-assets/instagram_2x.png","socialLogoLink":"https://www.instagram.com/airindiax/","socialLogoAlt":null,"socialMediaName":"Instagram","openInNewTab":"true"},{"socialLogoImage":"/content/dam/air-asia/footer-assets/linkedin_2x.png","socialLogoLink":"https://www.linkedin.com/company/airindiax/","socialLogoAlt":null,"socialMediaName":"LinkedIn","openInNewTab":"true"},{"socialLogoImage":"/content/dam/air-asia/footer-assets/youtube_2x.png","socialLogoLink":"https://www.youtube.com/@AirIndiaX","socialLogoAlt":null,"socialMediaName":"Youtube","openInNewTab":"true"}],"footerHeaders":[{"footerHeader":"About Us","footerLinks":[{"footerLinkUrl":"about-us","footerLinkText":"Who We Are","openInNewTab":null},{"footerLinkUrl":"tales-of-India","footerLinkText":"Tales Of India","openInNewTab":null},{"footerLinkUrl":"sustainability","footerLinkText":"Sustainability","openInNewTab":null},{"footerLinkUrl":"leadership-governance","footerLinkText":"Leadership & Governance","openInNewTab":null},{"footerLinkUrl":"careers","footerLinkText":"Careers","openInNewTab":null}]},{"footerHeader":"Security & Customer Rights","footerLinks":[{"footerLinkUrl":"terms-and-conditions","footerLinkText":"Terms & Conditions","openInNewTab":null},{"footerLinkUrl":"privacy-notice","footerLinkText":"Privacy Notice","openInNewTab":null},{"footerLinkUrl":"tnc","footerLinkText":"Conditions of Carriage","openInNewTab":null},{"footerLinkUrl":"/content/dam/airindiaexpress/documents/mandatory-disclosure/fees-and-charges.pdf","footerLinkText":"Fees & Charges","openInNewTab":"true"},{"footerLinkUrl":"/passenger-rights","footerLinkText":"Passenger Rights","openInNewTab":null}]}],"footerFlightHeaders":[{"footerHeader":"Fly within India","footerLinks":[{"footerLinkUrl":"https://flights.airindiaexpress.com/en-in/hyderabad-to-bengaluru-flights","footerLinkText":"Hyderabad to Bengaluru","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-in/bengaluru-to-pune-flights","footerLinkText":"Bengaluru to Pune","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-in/ranchi-to-bengaluru-flights","footerLinkText":"Ranchi to Bengaluru","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-in/bengaluru-to-chennai-flights","footerLinkText":"Bengaluru to Chennai","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-in/lucknow-to-delhi-flights","footerLinkText":"Lucknow to Delhi","openInNewTab":"true"}]},{"footerHeader":"Fly from the Gulf","footerLinks":[{"footerLinkUrl":"https://flights.airindiaexpress.com/en-ae/dubai-to-mangaluru-flights","footerLinkText":"Dubai to Mangaluru","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-ae/dubai-to-tiruchirappalli-flights","footerLinkText":"Dubai to Tiruchirappalli","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-qa/doha-to-kochi-flights","footerLinkText":"Doha to Kochi","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-sa/dammam-to-mangaluru-flights","footerLinkText":"Dammam to Mangaluru","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-ae/sharjah-to-kannur-flights","footerLinkText":"Sharjah to Kannur","openInNewTab":"true"}]},{"footerHeader":"Fly to the Gulf","footerLinks":[{"footerLinkUrl":"https://flights.airindiaexpress.com/en-in/mangaluru-to-dubai-flights","footerLinkText":"Mangaluru to Dubai","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-in/kozhikode-to-dubai-flights","footerLinkText":"Kozhikode to Dubai","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-in/kochi-to-doha-flights","footerLinkText":"Kochi to Doha","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-in/kannur-to-abu-dhabi-flights","footerLinkText":"Kannur to Abu Dhabi","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-in/kannur-to-sharjah-flights","footerLinkText":"Kannur to Sharjah","openInNewTab":"true"}]},{"footerHeader":"Top Routes in Southeast Asia","footerLinks":[{"footerLinkUrl":"https://flights.airindiaexpress.com/en-sg/singapore-to-tiruchirappalli-flights","footerLinkText":"Singapore to Tiruchirappalli","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-in/bengaluru-to-bangkok-flights","footerLinkText":"Bengaluru to Bangkok","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-in/pune-to-bangkok-flights","footerLinkText":"Pune to Bangkok","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-in/surat-to-bangkok-flights","footerLinkText":"Surat to Bangkok","openInNewTab":"true"},{"footerLinkUrl":"https://flights.airindiaexpress.com/en-in/bengaluru-to-kathmandu-flights","footerLinkText":"Bengaluru to Kathmandu","openInNewTab":"true"}]}],"footerRightSections":[{"footerRightSectionLinkURL":"cargo-services","footerRightSectionLinkText":"Cargo Services"},{"footerRightSectionLinkURL":"sitemap","footerRightSectionLinkText":"Sitemap"},{"footerRightSectionLinkURL":"https://www.airindiaexpress.com/advertise-with-us","footerRightSectionLinkText":"Advertise With Us "},{"footerRightSectionLinkURL":"gst-tax-invoice","footerRightSectionLinkText":"GST Invoice"},{"footerRightSectionLinkURL":"/content/dam/airindiaexpress/documents/Air_India_Express_Tariff_Sheet.pdf","footerRightSectionLinkText":"Domestic Fares/Tariff "}],":type":"air-asia/components/content/common/footer"},"nps_feedback":{"npsAppID":"017r_touchpoint","npsLink":"https://app.litmusworld.com/rateus/api/feedbackrequests/generate_customer_feedback_url","buttonLabel":"Feedback","iconPath":"/content/dam/air-asia/Icons/NPS_mobile_icon.png",":type":"air-asia/components/content/nps-feedback"}},":type":"wcm/foundation/components/responsivegrid"}},":type":"air-asia/components/page"}
